Job Description
The Role
The primary responsibilities of the role include supervising all housekeeping employees, planning and assigning work assignments, giving training for newly recruited employees, auditing and inspecting housekeeping personal work assignment and requisition supplies. The executive housekeeper will take care of the departmental budget including labour cost and forecasts.
Very Attractive wage + Excellent Career
Responsibilities
- The Executive Housekeeper shall supervise all housekeeping employees, plan and assign work including special deep cleaning programs to ensure that the property always looks organised and well maintained.
- Recruit and train new employees. Assigns new employees to work with experienced help. Checks on the work of these employees occasionally and observes the report made by the supervisors.
- Approves all supply requisitions and ensures that proper recording is kept through stock takes and inventory lists.
- Monitors and controls the housekeeping operation in the areas of revenue expenditure, profitability and performance against budget.
- To be responsible for scheduling work and effective staff rostering according to room forecast and acknowledges the last-minute changes are frequent.
- To communicate with other departments and to ensure the smooth running of the hotel operation and to be fully aware of special promotions and facilities offered in other areas.
- To be responsible for the general day to day operation of the housekeeping department in reference to practical and organizational workflow.
- To ensure that guest care is of the utmost importance to all staff, with every effort being made to satisfy guest needs, with all comments/complaints being actioned.
- To communicate with other departments and to ensure the smooth running of the hotel operation and to be fully aware of special promotions and facilities offered in other areas.
- To be responsible of the daily checking of hygiene and orderliness and to pay attention to the personal care of the employees.
- Establishes and maintains effective employee relations and inter-departmental relationships.
- To liaise closely with the Front Office Manager, Food and Beverage Manager and the Maintenance Manager to maintain and improve the physical standard of the building and its contents.
- Responsible for training, motivation, coaching and evaluation of the employees and trainees.
- Minimum of 3 years of working experience in similar environment
- Excellent organisational and communication skills and ability to multi-task
- Have managerial and training skills to be able to motive and train a team of co-workers
- Be fluent in the English language (both written and spoken)
- Ability to work and perform under pressure
- Be computer literate
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc
Qualifications/Requirement
Preference will be given to candidates already in Malta
Successful Candidate
The selected candidate will be a self-confident and very well organized professional who portrays an image of efficiency.